Care and Returning
Cleanliness Please try to keep the samples clean and free of smells (be aware of pets, foods, and perfumes that could leave odors or stains on the samples). In the spirit of minimizing waste, we send these samples out to several different potential customers.
Returning the Samples You may use these samples for up to 2 weeks upon receiving them. When you are content and ready to return the samples, please use the return UPS label included and drop it off at a UPS store (or hand to any UPS driver). If it is difficult for you to make it to a UPS store or you do not see any UPS drivers, call us and we will set up a pick up for you.
Ask Us Questions! We use methods like the sample set and sensitivity test-kits to help customers understand our products and make confident decisions. If you have any additional questions before you make a purchase, call 1-800-966-5540 or email woolbed@sonic.net and we would be happy to help you in any way we can.
Charge for Unreturned Samples If you do not return the samples within 2 weeks and do not contact us to discuss your reasons for holding on to the samples, we will charge your card for the cost of the samples. If you are interested in owning any of these samples, we are happy to sell them to you as well. Here are the costs:
Regular wool mattress 5” -  $85 Skinny wool mattress 4” -  $75 Snuggle mate -  $35 Travel Mate -  $30 Comforter - $30 Mattress protector - $20 Latex Board -  $40 Wool felt  - $20